Don’t leave your door open, leave yourself open

I’ve always prided myself as being a door open, approachable, fun colleague. As I’ve got more senior I’ve tried to maintain that, and I’m not afraid to admit that it’s hard. I also totally subscribe to the mantra, that in work, it is better to be respected than liked. So it is a really difficult balance to strike!

I read this article today and it really made me think about how I can make myself more accessible and approachable to colleagues at all levels. 

https://hbr.org/2017/03/the-problem-with-saying-my-door-is-always-open?utm_campaign=hbr&utm_source=linkedin&utm_medium=social

One thing I’ve done since returning from maternity leave is hot desking all over the office. It has given me the opportunity to get to know people who joined when I was out. But also for them to see that I’m just like them in many ways. I like the same tele, food, wine, travel. It also lets them see the work I do. On clients. On new business. Helping the business to grow in any way I can. I think, and hope, it is making me more accessible. 

Many things struck me about this article, but this piece of advice cut deep:

‘carefully holding your tendency for extraversion in check so that others get a moment to speak up’

I’m terrible at this! I know I’ve got a big personality, I know my brain operates at 100 miles an hour, I know that I can dominate a conversation, I know that I can get carried away quickly….. I’m very aware of it, and I need to get better at managing it. 

So here’s my goal for the next 3 months (apparently that’s how long it takes to form a habit) I’m going to try and be the last person to speak in meetings (or at least not be in the first 3!). I’m going to write down my first thoughts, then I’m going to actively listen to every single person, and then I’m going to see what impact there is on my own opinion and point of view. 

This is not going to be easy for me. And I’ll need some of my colleagues to keep me in check. But hopefully it will make me a better colleague, a stronger leader, more accessible to people at all levels. And the impact? Surely it will mean we make better decisions. 

I’ll report back in 3 months.

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Women of the world, rise up. 

On international women’s day, I’m going to be spending my time at the #omniwomen conference in London. Sourrounded by successful, motivated, and talented women from across the Omnicom companies, I’m certain I’m going to learn a thing or two. But I also want to use the day to make connections, to share experiences, and to challenge myself on what more I’m going to do for the women in my life. 

It’s incredulous that in 2017 women are still not treated equally to men. Whether it is the pay gap, representation in parliaments, representation in board rooms, or share of voice in the media, despite all the progress made, woman are still behind men. 


I used to think that we were all masters of our own destiny. That if you worked hard enough, and delivered results, you would be rewarded based on that. I’m a firm believer in fairness and meritocracy. But I was wrong. Gender continues to be front and centre as a barrier in the workplace. 


So here is my pledge to all the talented women in my life. I will be your champion.  

If you need help, ask. And even if you don’t think you do, I will probably offer it anyway. As women we need to work together, to rise up, and challenge every single day the inequality we see around us. We need to offer the hand of frienship. We need to be proactive in mentoring, promoting, and partnering with the great women all around us.

I’m honoured to work with women who inspire me every day. And I’m lucky that I have a personality that tries to smash through barriers without a second thought. I’m going to use those two things for the benefit of women everywhere. 

So I want to end with saying thank you. To the women in my daily life, and the women I work with at Ketchum, you all help make me stronger, and for that I’m very grateful. 

That tingling feeling

We’ve got a huge pitch today. A global team has been working on it for a month. Blood. Sweat. Tears. Love. Laughter. And a million deck changes….. Agonising over ever word, every image, how to start, and how to finish. 

I wish when I had started my career I’d kept count of how many pitches I’ve done. Like a midwife keeps count of babies delivered! How many wins. How many losses. How many where the client seemed to disappear and we never even got a result. 

I could have wrote a book. The chapter about the one where we had the wrong company name throughout the deck and didn’t notice until the CFO pointed it out to us (the shame). The one where every client in the room was on their blackberry from beginning to end (and we won – go figure). The one where we got a standing ovation (and lost). The one where we got the start so wrong we just closed the laptop and continued freestyle (we won!). The one where we pitched in February, thought it had gone dead, but got a call in November to say we had won. The one where we went to the wrong address and ended up over an hour late…. we didn’t even get to do our presentation. 

Every pitch team, everywhere in the world has a story to tell. For me, the most important thing is the team spirit, the fun, the creative. It’s the process of putting together our masterpiece and then giving it all we’ve got when it is showtime. You always learn something new in a pitch. So it’s never wasted time. 

This morning I’ve got that tingling feeling. I’m excited. I can’t wait to share our thinking, our ideas, but most of all I can’t wait to show off about the team. One of the best I’ve ever worked with. 

The tingling feeling is the best. It means we are ready. It means we have enough juice in the tank to smash it in the room. It means we are going to give it our best shot, and who can ask for more than that? Wish us luck.